Compatibility Guide
Check if your smartphone is compatible with your hearing aids
Compatible Apple Devices
- iOS 12 or later is required for running the HearMax app.
- When your hearing aids are paired with any of the compatible iOS devices listed below, direct audio streaming and basic hearing aid adjustments are natively integrated and available directly from the device settings.
- Apple devices marked by an asterisk (*) allow for hands-free calls when used with Zenaud Serene, Zenaud Achieve, and Zenaud Imagine hearing aids. Earlier Apple models support call pick up via Push Button or TapControl, but voice pick-up is done via the Apple device.
- HearMax app is compatible with Apple Watch, but app must be installed on the user's iPhone as well. Requires Watch OS 5.
Compatible iPhones:
- iPhone 16 Pro Max*
- iPhone 16 Pro*
- iPhone 16 Plus*
- iPhone 16*
- iPhone 15 Pro Max*
- iPhone 15 Pro*
- iPhone 15 Plus*
- iPhone 15*
- iPhone 14 Pro Max*
- iPhone 14 Pro*
- iPhone 14 Plus*
- iPhone 14*
- iPhone 13 Pro Max*
- iPhone 13 Pro*
- iPhone 13*
- iPhone 13 mini*
- iPhone 12 Pro Max*
- iPhone 12 Pro*
- iPhone 12*
- iPhone 12 mini*
- iPhone 11 Pro Max*
- iPhone 11 Pro*
- iPhone 11*
- iPhone XS Max
- iPhone XS
- iPhone X
- iPhone XR
- iPhone 8 Plus
- iPhone 8
- iPhone 7 Plus
- iPhone 7
- iPhone 6s Plus
- iPhone 6s
- iPhone 6 Plus
- iPhone 6
- iPhone SE (3rd generation)
- iPhone SE (2nd generation)
- iPhone SE
- iPhone 5s
Compatible iPads:
- iPad Pro 12.9-inch (5th generation)*
- iPad Pro 11-inch (3rd generation)
- iPad Pro 12.9-inch (4th generation)
- iPad Pro 12.9-inch (3rd generation)
- iPad Pro 12.9-inch (2nd generation)
- iPad Pro 12.9-inch
- iPad Pro 11-inch (2nd generation)
- iPad Pro 11-inch
- iPad Pro 10.5-inch
- iPad Pro 9.7-inch
- iPad Air (4th generation)*
- iPad Air (3rd generation)
- iPad Air 2
- iPad Air
- iPad mini (6th generation)*
- iPad mini (5th generation)
- iPad mini 4
- iPad mini 3
- iPad mini 2
- iPad mini
- iPad (9th generation)
- iPad (8th generation)
- iPad (7th generation)
- iPad (6th generation)
- iPad (5th generation)
- iPod touch (6th generation)
Compatible Android Devices
- Using the Remote Care Live feature within the HearMax™ app requires Android 8 or later.
- Devices marked by an asterisk (*) support direct audio streaming. Requires minimum Android 10 and Bluetooth® 5.0 and that Android Streaming to Hearing Aids is available. Zenaud strives to achieve seamless device compatibilities but cannot guarantee full compatibility with all Android devices.
- Devices marked by two asterisks (**) support hands-free calls when used with Zenaud Serene hearing aids.
Compatible Samsung Devices:
- Samsung Galaxy S23 Ultra**
- Samsung Galaxy S23 Plus**
- Samsung Galaxy S23**
- Samsung Galaxy S22 Ultra 5G*
- Samsung Galaxy S22+ 5G*
- Samsung Galaxy S22 5G*
- Samsung Galaxy S21 Ultra*
- Samsung Galaxy S21+*
- Samsung Galaxy S21*
- Samsung Galaxy S20 Ultra 5G*
- Samsung Galaxy S20+*
- Samsung Galaxy S20 FE*
- Samsung Galaxy S20*
- Samsung Galaxy S10+*
- Samsung Galaxy S10e*
- Samsung Galaxy S10*
- Samsung Galaxy S9+*
- Samsung Galaxy S9*
- Samsung Galaxy S8+
- Samsung Galaxy S8
- Samsung Galaxy S7 edge
- Samsung Galaxy S7
- Samsung Galaxy Note 10+*
- Samsung Galaxy Note 10*
- Samsung Galaxy Note 9
- Samsung Galaxy Note 8
- Samsung Galaxy J7 Prime
- Samsung Galaxy J5
- Samsung Note 20*
- Samsung Note 20 Ultra*
Direct Android Devices:
- Google Pixel 9 Pro Fold**
- Google Pixel 9 Pro XL**
- Google Pixel 9 Pro**
- Google Pixel 9**
- Google Pixel 8 Pro**
- Google Pixel 8**
- Google Pixel 7 Pro**
- Google Pixel 7a*
- Google Pixel 7**
- Google Pixel 6 Pro*
- Google Pixel 6 XL*
- Google Pixel 6a*
- Google Pixel 6*
- Google Pixel 5a 5G*
- Google Pixel 5*
- Google Pixel 4 XL*
- Google Pixel 4a 5G*
- Google Pixel 4a*
- Google Pixel 4*
- Google Pixel 3a XL*
- Google Pixel 3 XL*
- Google Pixel 3a*
- Google Pixel 3*
- OnePlus 7 T*
- OnePlus 7 Pro*
- OnePlus 9*
- OnePlus 9 R
- OnePlus 9 Pro*
- Oppo Reno 10x Zoom
- Asus Zenfone 6
- Motorola Edge 30 Pro*
- Moto G7
- Xiaomi Mi 9
